Privacy Policy

  • Kamdhenu Limited welcomes you to its website and looks forward to a meaningful interaction with you.
  • Kamdhenu Limited respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address and the like, shall be kept confidential.
  • Kamdhenu Limited assures you that your personal information shall not be used/disclosed except for the purpose of conducting intended business with you, or when disclosure is required under applicable law, court order, or any lawful authority.
  • Kamdhenu Limited further assures you that in the event of your personal information being shared with its business associates, service providers, or partners, such sharing of information shall be for the purpose of doing the intended business with you and by accessing our website, you expressly consent to such sharing, storage and transfer of information for business, operational, promotional or administrative purposes.
  • Kamdhenu Limited reserves its rights to collect, analyze and disseminate aggregate site usage patterns of all its visitors with a view to enhancing offerings to its visitors. This includes sharing the information with its business associates as part of standard business practice.
  • In the course of its business, Kamdhenu Limited may conduct on-line contests, surveys or promotional activities as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its offerings to the visitors. This shall also include sharing the information with its business associates or service providers as part of legitimate business operations.
  • If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact Kamdhenu Limited at kamdhenu@kamdhenulimited.com.
  • While Kamdhenu Limited assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment or due to any events beyond its reasonable control including hacking, data theft, or technical failures. Users expressly waive any claims against Kamdhenu Limited arising from such incidents.
  • Cookies: To personalize your experience on our website or to support one of our promotions, we may assign your computer browser a unique random number called a cookie. "Cookies" enhance website performance in important ways like personalizing your experience, or making your visit more convenient. Cookies are used in accordance with our Privacy Policy to ensure your information remains secure. Kamdhenu Limited does not use "cookies" to collect personal information. "Cookies" cannot read data from your computer's hard disk or read cookie files from other websites.
  • Kamdhenu Limited reserves its rights to amend or update this privacy policy from time to time at its discretion, without prior notice with a view to make the policy more user friendly.
  • In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, Kamdhenu Limited will assume that you have no objections to the terms of this privacy policy.

INTRODUCTION

We value your privacy. This Privacy Policy informs you of your choices and our practices regarding any Information you provide to us. It is important for you to understand how this happens and how you may control it, so please read this Privacy Policy carefully.

By accessing Kamdhenu Limited operated website, you acknowledge that you have read, understood, and consented to the collection, processing, and storage of your personal data in accordance with this Privacy Policy, as revised from time to time.

SCOPE OF THIS PRIVACY POLICY

This Privacy Policy forms an integral part of this website and applies to all visitors of this Kamdhenu’s website, which you have consented to by accessing this website. Please also note that this Privacy Policy does not apply to Information collected: (i) through third party websites that you may access through our website; or (ii) by other companies and organizations who advertise their services on our website. We do not control, and are not responsible for, the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any personal information. Your interactions with such third-party sites shall be solely at your own risk, and Kamdhenu Limited disclaims all liability arising there from.

CHANGES TO THIS PRIVACY POLICY

We may from time-to-time revise or add specific instructions, policies and terms to this Privacy Policy. These instructions, policies and terms form part of this Privacy Policy. By continuing to use our website after any changes to this Privacy Policy, with or without notice from us, you are agreeing to the revised Privacy Policy.

THE INFORMATION WE COLLECT AND HOW WE COLLECT IT

In providing our details, we collect, store and use the following Information relating to you: “Information” is Personal Information and Non-Personal Information;

"Personal Information" is any information or combination of information that relates to you, and can be used to identify you. Personal Information may include the following:

THE INFORMATION WE COLLECT AND HOW WE COLLECT IT (CONTINUED)

  • Information you make available to us, such as your name, device ID, telephone number and email address.
  • Information which you make available to our website as you use them, including Shared Information you make available to others through our website and information you store using our website.
  • Shared Information that others using our website make available about you, such as information contained in posts they make and communications they make to you and others using our website.
  • Information we collect as you use our website, such as certain Location Data and Log Data.

Location Data is information that we collect regarding your location (when you use a location-enabled service), including:

  • The location of your device when you use our website, such as from the GPS, WiFi, compass, accelerometer or other sensors in your mobile device.
  • The IP address of the device or internet service you use to access our website.
  • Other information made available by you or others that gives an indication as to where you are or have been located, such as account information that indicates where you are located and Shared Information you or others post indicating your location, such as any geo tag information that is embedded in any photos you make available to us.
  • If you have provided us with your location data previously and would like us to delete such existing location data, you may be able to do so via our website.

Log Data is technical information that is automatically collected by us when you use our website, whether through the use of cookies, web beacons and log files or otherwise, including:

  • Technical information such as your mobile carrier, configuration information made available by your web browser or other programs you use to access our website, your IP address and your device's version and identification number.
  • Information about what you have searched for and looked at while using our website, such as web search terms used, social media profiles visited and details of other information and content accessed or requested by you in using our website.
  • Information about communications you have made using our website, such as the people you've communicated with and the time, data and duration of your communications.
  • Metadata, which means information related to items you have made available through our website, such as the date, time or location that a shared photograph or video was taken or posted.

"Non-Personal Information" is any information that relates to you but from which it is not practicable to directly or indirectly identify you, including Personal Information in aggregated, anonymised or pseudonymised form.

"Shared Information" is information about you or relating to you that is shared on our website, including postings that you make on our website (including your public profile, the lists you create), any postings from others that you re-post and including Location Data and Log Data associated with these postings. Shared Information also includes information about you (including Location Data and Log Data) that others who are using our website share about you.

HOW WE USE YOUR INFORMATION

We may process your personal data where such relevant personal information is required to be processed for legitimate purposes as follows, but not limited to:

  • Monitoring, maintaining, and improving our website and its content.
  • Conducting market research and surveys to enhance our offerings.
  • Sending you information about our products for marketing purposes and promotions, for which appropriate Consent is taken.
  • Complying with applicable local or foreign law, regulation, policy, voluntary codes, directive, judgement, or court order, as well as any contractual obligation pursuant to agreements between Us and any authority, regulator or enforcement agency or body or any request coming from said entities.
  • Establishing, exercising, or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.
  • Surveillance of premises. (Video Recording).
  • To process your requests (such as replying to your queries).
  • To process, analyze, use, retain and transfer such data for its legitimate business interests, including internal record keeping, legal compliance, product development, and marketing purposes, subject to applicable law.

SHARING OF YOUR PERSONAL INFORMATION

We do not share, sell, or otherwise transfer your Personal Information to any unaffiliated third parties without your consent, except as disclosed at the time of collection or as required under applicable law.

However, we may share your Personal Information with our affiliate companies, authorized agents, and trusted third-party service providers solely for the purpose of providing products or information to you, fulfilling contractual obligations, or complying with legal and regulatory requirements.

All such parties are bound by confidentiality and data protection obligations consistent with this Privacy Policy and applicable data protection laws.

COMMUNICATIONS FROM US

We may send you product updates, newsletters, or notifications. You may opt out of promotional communications at any time, but product-related notifications may still be sent as and when necessary.

THIRD PARTY LINKS ON OUR WEBSITE

Our website may include links or integrations with third-party websites or social media platforms. Their privacy practices are governed by their own policies, and we are not responsible for their data handling.

AGE RESTRICTIONS

By accessing our website, you confirm that you are of legal age under applicable law to contract with Kamdhenu Limited. Kamdhenu Limited disclaims responsibility for any use of its offerings by minors using false or misleading information.

YOUR RIGHTS AND DATA RETENTION

Subject to applicable laws and regulations, you have the right to:

  • Request access to and receive a copy of the Personal Information we hold about you.
  • Request correction, completion, or updating of such information if it is inaccurate or incomplete.
  • Request deactivation or restriction on the use of your Personal Information, to the extent permitted by law.

You may submit such requests to our Privacy Officer at kamdhenu@kamdhenulimited.com.

Please note that information shared by you through communications or third-party platforms may remain accessible to such third parties beyond our control.

We retain your data as long as necessary for our business relationship with you, or as long as we have a legitimate interest in continuing to store the information. We delete your personal data in all other cases, except when continued storage is required under the law.

GRIEVANCE REDRESSAL

If you have any question and/or grievance with regard to your personal information usage procedures, mechanism for withdrawal of consent or security procedures to protect your privacy, you can reach out to us at kamdhenu@kamdhenulimited.com for redressal of your grievances.

DISCLAIMER

Kamdhenu Limited shall not be liable for any direct, indirect, incidental or consequential loss, damage or misuse of personal data arising out of a force majeure event, cyber-attack, system failure, or unauthorized access, data breach, disclosure, beyond its reasonable control.

GOVERNING LAW

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the court in Gurugram.